Globe Hopper - Coffee shop claims to be a wi-fi spot but isnt.

Richmond, Virginia 1 comment

Globehopper is Richmond Virginia located on Main Street claims to be a wi-fi hot spot but they ALWAYS have router issues. It's so frequent I gave up on them after giving them countless chances. If you are on a time constraint as I am and need internet for work, then STAY AWAY FROM GLOBE HOPPER. The problem has been going on for a little over a year now and they refuse to take care of the issue. you would think the manager "Kimmy" would fix the problem. I guess it's hard to find good help. Terrible, terrible business.

-One pissed customer

Comments

Anonymous
#344352

FWIW, our router was replaced 2 weeks ago.I apologize for the inconvenience.

We provide wi-fi as a courtesy and were Aware there were some intermittant issues for some but not all of our customers. I am the manager I am not a networking whiz. Hopefully the courtesy wi-fi issues have been resolved with our new hardware.

Thanks for letting me know.If you have future issues,I'm available at the shop or by phone 804-523-8083.thanks.

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